Return & Refund Policy

30-Day Return Policy

We want you to love your Tideora bag. If you're not completely satisfied, we accept returns within 30 days of delivery.

Eligibility

Item must be unused and in original condition
Item must be in original packaging
Proof of purchase required

Non-Returnable Items

Items damaged due to misuse or improper care
Items returned after 30 days of delivery

How to Return

Contact us at our Contact page with your order number and reason for return
We will provide return instructions within 2 business days
Ship the item back using a trackable shipping method

Refunds

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us immediately with a photo. We will send a replacement or issue a full refund at no extra cost.

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